This panel discussion focuses on claims and injury management within the first 30 days the injury date. The Bureau of Workers’ Compensation (BWC) and managed care organization (MCO) staff discuss the roles of these parties and providers in the claims and injury management process. Relevant Ohio statutes, rules, policies, and forms (i.e., MEDCO-14, and C-9 treatment requests) are covered. The audience is provided with takeaway materials to implement the tactics presented.
1. Identify the role of each party responsible for claims and injury management.
2. Describe the interaction of relevant statutes, rules, policies, and forms impacting effective management of a injury.
3. Define how all parties interact to facilitate a safe and timely return to work.
4. Recognize the contact points for assistance in managing needs from a workplace accident.