Navigating the OPUS DX Online Event Portal


The FAQs are intended to be a useful resource and guide for your online learning experience. Learn more by clicking on the title of interest.

Before you attend, we encourage you to determine which sessions are of interest and to add them to your personalized itinerary under the "My Itinerary" tab. Find a session you wish to add to your itinerary and click "Add to Itinerary". During the event, navigate to this tab, and select "My Itinerary" for easy access to the sessions you selected and to launch your session(s)..
The event live stream can be accessed by most mobile devices, including tablets and smartphones. However, we strongly recommend using a desktop computer or laptop with a hardline internet connection for best performance and experience.  If accessing from a tablet or mobile device, make sure you allow for pop-ups in order to access the alertness checks.
Before attending the online event, be sure to check your system’s compatibility with the live broadcasting platform. This will ensure that you have all the proper items required for accessing the live event. Click on the "System Checker" tab on the event page. Be sure to apply necessary updates to your system for items that fail before the live event.
Each session opens 15 minutes prior to the start time. To access your session(s) click the "My Itinerary" tab to view the schedule that you created and launch from there or click the "Live Sessions" tab to select your desired sessions. We strongly advise you to select your session prior to the start time.
To access all currently available conference materials, click the "Handouts" tab. Check back frequently for updated materials.
If you need further help, please contact our Technical Support. Live help is available 9am - 5pm ET, Monday-Friday. Call us at 877.796.1325 or use the GREEN "Live Support" chat feature. Support will be available throughout the event, starting from 1 hour before the start until 30 minutes after the last session.
While watching or listening, you can easily switch between these custom features:
  • 1. Session Details – Review session description and speaker biographies
  • 2. Live Chat – Interact and network with other online attendees and event moderators
  • 3. Private Message - Send a private message to fellow online attendees
  • 4. Questions –  Submit questions for the speakers, and vote for which questions the speaker(s) should response do. 
  • 5. Polling - Participate in real-time session polling 
  • 6. Resources – Download presentation materials
  • 7. Session Notes – Easily jot down key take-aways from the session you are viewing and receive them automatically via email once the session ends
  • 8. Twitter Feed – Connect with onsite and online attendees: #OSC21
  • 9. Request Live Help – Our staff is always there to help if you run into any issues with your online experience